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iPhone “Error 53”: a “feature” that bricks your phone

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What is “Error 53”?

This “feature” effects any iPhone that has the fingerprint sensor in the home button. It does not matter if you don’t use the fingerprint function — there’s a chip built into the home button cable that is synchronized with the main logic board. If that chip or cable is damaged, the home button works fine (without fingerprint). BUT the next time you upgrade the iOS the phone ends up in an endless boot loop. Why? Because the logic board asks the chip “you out there?” and if there’s no response (because the chip is damaged) the phone locks down to “protect your security.” In a stunningly brilliant move rather than have a useful “this is why it’s not working” message pop up, the cryptic “Error 53” rears its ugly head.

Why should you care?

Ever broken your screen? If the “3rd party” tech fixing it isn’t extra careful you could be carrying around a $600+ iBrick at your next update. The idea here is that Apple wants you to bring in your phone to Apple for repair. Then they can pressure you to upgrade or repair/replace the device for a kingly sum (it IS Apple and that IS what they do.)

I have personal experience with this “feature.”

Because I repair screens on phones, I ran into this “feature” shortly after the i6’s were released. I ended up replacing two i6 phones for customers because I damaged the home button cable. At that time, Apple Support had no way to “fix” the issue — at least that was the story I received from them at the time. They initially quoted me $300 for the home button repair (A new phone was $700 then) before deciding that they couldn’t help me at all. There is no insurance for small devices like phones for techs — I had to pay for the phones out of pocket. Ouch.

It gets worse

It would seem that “Error 53” is coming up for people that have never had their phones repaired or cropping up much later after a repair was made. Apple’s justification for this is (as sent to ZD Net):

“We take customer security very seriously and Error 53 is the result of security checks designed to protect our customers. iOS checks that the Touch ID sensor in your iPhone or iPad correctly matches your device’s other components. If iOS finds a mismatch, the check fails and Touch ID, including for Apple Pay use, is disabled. This security measure is necessary to protect your device and prevent a fraudulent Touch ID sensor from being used. If a customer encounters Error 53, we encourage them to contact Apple Support.”

The thing is — you can’t just swap the home button and have the fingerprint move with it. The fingerprint data is stored on the logic board of the phone. There appear to be no “smarts” in the home button chip that store any information other than how to read a fingerprint and to “phone home” to the logic board. If you swap the button, all you get is a fingerprint-less “regular” home button. iFixit tested this.

And the lawyers salivate

In what should be a surprise to no one, Apple is currently being slapped with a bunch of class action lawsuits. I don’t think this type of action is necessary, but it might be the only way to get Apple to figure out a better way to handle this “feature.” Or (and probably more likely) it will encourage them to “dig in” and fight all the way. That helps no one. Including Apple.

 

For a really nice Q&A layout to the Error 53 issue, check out this article by  of ZDNet:
http://www.zdnet.com/article/iphone-error-53-what-we-know/

Here’s the link to iFixit’s Investigation of Error 53:
http://ifixit.org/blog/7911/error-53-iphone-6s/

Microsoft Fetch! guesses the breed of your dog — or what breed you are.

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Microsoft Garage recently released a fun new iPhone App — Fetch!

It’s Joey and Fletcher Approved — it correctly identified their breeds even though I purposely took *terrible* pictures of them. Their faces were mostly covered as they slept. I haven’t had the nerve to find out if I belong in their “pack.” 🙂

From the Microsoft Press Release:

Man’s best friend has inspired a new app – Fetch! Using your iPhone camera or photo library, it can identify and classify dogs by breeds and tell you what kind of human personality fits best with specific breeds. And just for fun, the app will even take an informed guess on what kind of dog you or your friends might be.

Released through the Microsoft Garage just in time for the American Kennel Club’s Meet & Compete and the Westminster Kennel Club Dog Show, this mobile app demonstrates the potential for Microsoft  researchers’ continued advances in artificial intelligence, which have already appeared in other playful ways through Microsoft Project Oxford-powered experiences such as HowOld.net, TwinsOrNot.net,  MyMoustache.net and Mimicker Alarm. In Fetch!, Project Oxford works together with some powerful new machine learning technology to deliver interesting results for all kinds of photos.

“There was an interest in creating a framework that would allow you to take a domain – in our case, dogs – and recognize numerous classes, such as breeds. We were interested in enabling an app to allow you to make object recognition extraordinary, fun and surprising,” says Mitch Goldberg, a development director at Microsoft Research whose Cambridge, U.K based team built the experience. His team works at the intersection of user experience, machine learning, computer vision and more recently, intelligent cloud services. He’s also had two German shepherd dogs, though now he has a cat. “We wanted to bring artificial intelligence to the canine world. We wanted to show that object recognition is something anyone could understand and interact with.”

Fetch! is designed for repeat use, and after giving it a couple tries, it’s easy to see how addictive it can be. You start with your dog, or your friends’ dogs. If the dog’s breed is unknown, the app will show a percentage of the closest breed. Tapping the percentage rosette leads to the top five breeds that could be in the dog. Clicking on the arrow in the corner leads you to more information on the breed.

“If you want to take photos of dogs, it will tell you what dog breed it is, if it’s one of our supported breeds,” Goldberg says. “If I choose to take a photograph of a flower, it’ll say, ‘No dogs found! Hmmm… This looks more like…flower?’ But if you take a picture of a person, it’ll kick into its hidden fun mode. And in a playful way, it’ll communicate to you not only what type of dog it thinks you are, but also why. It’s fun to see if the app knows it’s not a dog. A lot of the time, it’ll tell you what that image is. When there’s not a dog, you still want to use it.”

No two pictures yield the same result. You could resemble a Doberman Pinscher in one photo (sunglasses, no makeup) or a Pekingese (no glasses, makeup) in another. If you photograph an inanimate object, it might tell you, “No dogs found!” and make an informed guess at what it is.

If you like what you see, you can share the image on your social networks and through email.

 

Windows 10 UPGRADE should always be FREE.

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Source: https://www.thurrott.com/windows/windows-10/64450/the-windows-10-upgrade-should-always-be-free

Paul Thurrott does an outstanding job laying out the case of why the Windows 10 Upgrade should always be free.

I think that Microsoft will do the right thing. And today, I’d like to make the case that this is the only correct outcome. It is in fact, “the only outcome.”

That Microsoft gets that the world has moved on is obvious: They’ve evolved Windows into an always-updated modern monstrosity, and Windows 10 is now updated as if it were a simpler mobile OS or a cloud service. Yes, there are some fits and stops along the way, but this first year is all about making that transition.

Given this, it doesn’t make sense to return the Windows 10 upgrade to the paid model from the past. That is, once you’ve paid for Windows—by getting it with a new PC, usually—you’re entitled to free upgrades for the life of that device, just as you are (basically) on Android and iOS. The passage of 12 months of time doesn’t change that at all: If a customer still using (the still supported) Windows 7 in August 2016, or January 2017, or whatever, wants to upgrade to Windows 10, it is still in Microsoft’s best interests that that happen. And it should be as frictionless as possible. It should be free.

I agree. It’s the most logical decision. We’re moving to a subscription based, always on and in the cloud economy. Apple has already somewhat embraced this — it’s the model we’re all using for our smartphones already.

Data in the clouds or under the sea?

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A New York Times article published on 1/31/16 highlights a new data center project from one of Microsoft’s Research groups called NExT (New Experiences and Technologies) that is solving a big data center problem (heat) with the cool ocean waters.

Today’s data centers, which power everything from streaming video to social networking and email, contain thousands of computer servers generating lots of heat. When there is too much heat, the servers crash.

Putting the gear under cold ocean water could fix the problem. It may also answer the exponentially growing energy demands of the computing world because Microsoft is considering pairing the system either with a turbine or a tidal energy system to generate electricity.

The effort, code-named Project Natick, might lead to strands of giant steel tubes linked by fiber optic cables placed on the seafloor. Another possibility would suspend containers shaped like jelly beans beneath the surface to capture the ocean current with turbines that generate electricity.

The experiment was a success — so much so that they extended the time and even ran some commercial data processing projects from the Azure cloud service.

The first prototype, affectionately named Leona Philpot — a character in Microsoft’s Halo video game series — has been returned, partly covered with barnacles, to the company’s corporate campus here.

It is a large white steel tube, covered with heat exchangers, with its ends sealed by metal plates and large bolts. Inside is a single data center computing rack that was bathed in pressurized nitrogen to efficiently remove heat from computing chips while the system was tested on the ocean floor.

This type of experiment leads to many other exciting options — better server hardware (can’t send a tech in the middle of the night to fix them under the sea), greener power (tidal wave generation, enhanced hardware power efficiency), etc.

It’s entirely possible that in the near future when you’re using the “cloud” you might actually be “under the sea.”

Source: http://www.nytimes.com/2016/02/01/technology/microsoft-plumbs-oceans-depths-to-test-underwater-data-center.html?_r=0

Why Microsoft wants everyone to have Windows 10

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Microsoft is in what appears to be a huge rush to get everyone to upgrade to Windows 10. They’ve even put a date on when they will quit giving it away for free: July 29, 2016.

Why is that and what’s the rush you ask?

There are a few good reasons to get everyone on the same playing field. It’s easier to issue patches and updates if you don’t have to create and test four (or more) different versions of whatever exploit the bad guys found. You wouldn’t have to worry about anything that was over 10 years old and still using software that has been full of security and performance holes for the last eight. That old, slow hardware that diminishes the customer experience can be retired. These are the reasons that come from the top of my head. There are more and (likely) better reasons than these few.

So how will Windows make money off of this? They’re giving it away for free.

One billion devices. (It’s necessary to do that line with your best Dr. Evil voice impersonation.) Microsoft has set a goal of getting Windows 10 on one billion devices. The fastest route to that goal is giving it away for free. They have a sunset date of July 29, 2016 but it seems logical for them to continue past that date as they haven’t quite reached one quarter of their goal (200,000 at last report). One billion devices delivers enough customers for developers to come back to the Windows Store and start designing those Apps we’ve all become so familiar with. The Windows Store really is pathetic compared to Apple’s iTunes and Android’s Google Play stores. Apple already is on over a billion devices and reported $31 billion dollars in sales per year. In Apps and “services”. That’s not a fair comparison you say? Microsoft is an operating system on a computer, not a phone. True — until now. Microsoft is building Windows 10 as a “universal platform” that works on all your devices from desktop to tablet to phone. It’s designed the App Development kit to enable developers to take advantage of all those different screen sizes in one set of code so that the experience is consistent across all those different devices.

Microsoft is taking a page from the Apple and Google model.

Apple gives away its OS. So does Google (Chrome OS). Apple makes its money from a 30% cut of the pie for every sale in it’s app store. Google primarily sells advertisements (and by extension your tracked data). Microsoft giving away Windows 10 to encourage you to engage in their own subscription model. Office 365 is the current “flagship” with what Microsoft hopes is the Microsoft Store nipping at its heels IF they can get the developers on board. Microsoft has been dabbling with the advertising (like in the free email client Outlook.com), but so far has stayed away from it on most other things. I hope they continue to do so. I will gladly pay for a subscription if it means I can stay “commercial free.”

It ends up being a numbers game.

One billion devices provides incentive for developers to create; users to buy and Microsoft to make money. They take a “hit” on revenue up front, but in the long game they come out ahead as we buy Apps and Office365 and whatever other subscription based product they come up with. It makes sense to me to just continue to offer Windows 10 for free as an upgrade with a small fee for the OS on new devices that would be part of the purchase price (like it is now). Only time will tell what strategy Microsoft will use but it looks like they’re on a path that can keep them relevant and solvent. Even when they’re “giving it away.”

Source Article for my ramblings: http://www.businessinsider.com/microsoft-windows-10-free-upgrade-2016-1

Microsoft: Say it ain’t so!

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Two troubling articles have surfaced about Microsoft in the past 24 hours. One of the strengths Microsoft had (especially when purchasing new hardware from the Microsoft Store) was that you could get your new hardware without all the “crapware” and “bloatware” that the other hardware vendors put on their devices. They did that as an additional revenue stream. Supposedly it made the hardware “more cost effective.” It is just annoying.

Now it seems that Microsoft signed a deal with TripAdvisor to do exactly the same thing. Preload crap on the device before you buy it. The full article from PC world is here: http://www.pcworld.com/article/3026728/windows/microsoft-will-preload-tripadvisor-onto-windows-10-devices-in-a-bid-for-relevance.html

The second article revolves around privacy and the “InPrivate” browsing mode that IE and Edge browsers have. The idea is that if you’re using the “InPrivate” feature, nothing gets written to the machine (cookies, URLs, etc.). This makes it harder for you to be tracked by the good or bad guys. Apparently the new Edge Browser on Windows 10 is keeping that data in folders that are fairly easy to access (if you know what you’re looking for). Microsoft says they’re working on fixing that. The full article is here: http://gadgets.ndtv.com/apps/news/microsoft-edge-private-browsing-flaw-leaking-your-web-history-report-795607

Web link crashes Safari on your iPhone or Mac

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It works on Android too — and it’s not a good idea to do it on either.

So far it looks like a “harmless” prank. If you visit the site crashsafari.com (please don’t) it will crash the Safari browser on Mac and iOS (phone) devices so hard that you’ll likely require a reboot. It appears to do the same to Chrome on Android devices and PCs.

From the Endgadget article:

“There doesn’t appear to be any malware lurking behind the code, and you should be fine once you restart your browser or device. However, there are concerns that someone could use the crash to compromise your security (some attacks rely on crashes to open vulnerabilities)… or at least, use a URL shortener to hide the link and pull a prank.”

Read the full story here: http://www.engadget.com/2016/01/25/web-link-crashes-safari/

What is the Microsoft Educator Community and how can it help teachers?

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The Guardian recently released an “infomercial page” about the Microsoft Educator Community that does a really good job laying out some free resources for maximizing the Microsoft tools you likely already have in your classroom.

What sets MEC apart?

MEC has some particular advantages as a source of CPD:

  • It is separated from the school’s hierarchy and structure, and so is non-threatening and reassuring.
  • It is owned by the teacher, as a member of the MEC.
  • It is largely delivered by fellow educators, who, the evidence tells us, are the people from whom teachers are most likely to learn.
  • It is highly interactive – a collaborative learning community, not a passive group of learners.
  • It offers a wide choice of starting points – material which is age related, or subject related, or both, for example.
  • It is available anytime, anywhere, can be repeated, slowed down or approached from different directions.
  • It can be accredited with a system of “Microsoft innovative educator” badges.
  • Crucially, it’s free.

Read the whole article here: http://www.theguardian.com/microsoft-partner-zone/2016/jan/27/what-is-microsoft-educator-community-how-can-help-teachers

Office and OneDrive Updates for iPad Pro, iOS9, and WatchOS 2

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Microsoft has released updates to its Office 2016 Mac suite and OneDrive. The big news for me was that they have enabled the inking tools in OneNote to work with the Apple “pencil.” Now you really have no excuse for not using the best App out there.

Microsoft is taking advantage of the new multitasking features of the iPad Pro by using the Slide Over and Split View functions. (I wonder where Apple got the idea for these features? Microsoft Surface, anyone?!?)

Microsoft upped the ante with Intelligent Search, Wireless Keyboard Support, and two Watch enhancements for Outlook and Translator.

Source: https://blogs.office.com/2015/09/09/office-updates-for-the-ipad-pro-ios-9-and-watchos-2/